Frequently Asked Questions
Everything you need to know about ALT. Fragrances, our scent inspirations, and your order status.
How are ALT. Fragrances different from traditional designer scents?
ALT. Fragrances offers high-quality inspirations of luxury scents at a fraction of the cost. By eliminating the 'brand tax' and celebrity marketing, we focus entirely on the quality of the juice, providing you with long-lasting, hand-crafted extraits de parfum.
Are your fragrances vegan and cruelty-free?
Yes, we are proud to be 100% vegan and cruelty-free. We do not test our products on animals, and we ensure that all ingredients used in our formulations are ethically sourced.
How long does shipping take?
Orders are typically processed within 2-3 business days. Once shipped, domestic orders usually arrive within 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 14-day return policy for unopened and unused products. Due to the nature of personal care items and to ensure hygiene standards, we cannot accept returns on bottles that have been sprayed or used.
What is the concentration of your fragrances?
Most of our fragrances are 'Extrait de Parfum,' which is the highest concentration available. This ensures a more potent scent profile and superior longevity compared to standard Eau de Toilette or Eau de Parfum.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary by destination and will be calculated at checkout.